Your company wants its employees to feel safe and comfortable, particularly as they return to work during the coronavirus (COVID-19) pandemic. But, the “new normal” created by the pandemic has changed the business world — and your company must adjust its operations accordingly.
Ultimately, you need to provide your employees with plenty of support as they return to work during the pandemic. Some of the best ways to support your workers during this challenging time include:
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Be Clear and Direct with Your Employees
Share information about workplace safety with all employees across all departments. Let workers know about face mask requirements, social distancing, and other safety measures your business is taking to help combat the spread of COVID-19.
Any communications you share with employees should be clear and direct. Leave no room for a grey area; otherwise, employees may misinterpret your communications, which can cause stress and worry across your business.
Let employees know how they can share their concerns or questions regarding COVID-19 safety practices at work, too. That way, your business can listen to its employees and ensure that they are supported as they return to work.
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Request Employee Feedback
Conduct surveys and other assessments to find out how employees feel about returning to work during the pandemic. These assessments can be completed anonymously and provide valuable insights that you can use to optimize your company’s operations going forward.
As you review employee assessments, use the insights to improve your operations. Employee suggestions and recommendations are powerful, and they can help you make your workplace a safe, productive setting for all workers.
You should continue to request employee feedback throughout the pandemic, too. If you constantly check your workforce’s pulse, you can verify that your employees get the support they need to thrive during the pandemic.
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Cultivate a Culture of Openness
Encourage workers to come forward any time they want to support. Recognize that you may not have the answers to employees’ questions regarding the pandemic, but you can always work with them to brainstorm solutions to any problems.
It is important to recognize that the pandemic has global ramifications, but how the crisis has impacted your employees varies. Therefore, you must know how employees respond to returning to work during the pandemic will differ based on each worker’s experiences. In doing so, you can make yourself available to employees who want continuous support and offer space to those who do not require it at this time.
Finally, let your employees know that you want to support them in any way possible. The pandemic is an ongoing challenge, but together, you and your workers can thrive in the midst of it.
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